Experiences of People with Motor Disabilities and Visual Impairments in Croatia with Assistive Technology

Introduction: Assistive technology (AT) is a term that encompasses assistive products, and the systems and services associated with them. Despite existing legislation and the fact that AT is an important part of this process, there are many barriers to access AT. The purpose of this study is to explore the differences in the evaluation of the assistive technology (AT) availability and the AT services quality in Croatia between people with visual impairments (IwVI) and people with motor disabilities (IwMD).

Methods: We created an online questionnaire about knowledge of AT, previous training and the need for further training, and the benefits and challenges regarding AT. In addition to the online questionnaire, we obtained qualitative data on AT use.

Results: The results show that most participants were not aware of AT before they started using it but also did not know about their rights to benefits and the purchase of AT. Participants reported financial problems in purchasing assistive devices and were forced to fund AT from their own resources or through donations. Many of the participants, regardless of the type of disability, had and still have problems with AT that are not adapted to their personal abilities and needs.

Conclusion: To improve access to AT and the quality of services, it is necessary to bring together professionals and experienced AT users who will disseminate accurate and trustworthy information to ensure the best cost-benefit ratio of AT for individuals with different disabilities.